RM SKYTECH | Full Time
Customer Support Officer
Pondicherry | Posted on 13/05/2023
Job Description
- Handle general enquiries and registration for walk-in customers at the counter
- Sending marketing emails and calls for the upcoming
- Assisting the convenient schedules to the participants
- Verification of trainees’ entry requirements
- Creating Invoice, Processing
- Uploading supporting documents in the system
- Guiding funding enquiries
- Handling class confirmation, cancellation and postpone
- Handling refunds, attrition, appeals, reissue card/cert enquiries
- Handling result, card/ cert related enquiries
- Handling corporate member enquiries
- Guiding Online/Blended learning students Id & Password
- Be proactive in responding and managing enquiries such as promptly attending to email enquiries, phone calls & WhatsApp Messages.
Skills
- Qualification: Any Degree
- Experience: 2 to 5 Years
- Notice Period: 15 to 20 days
- Good communication in English,
- Experience in tele calling, customer support
Job Information
Region
Pondicherry
Country
India
Industry
IT
Pondicherry
Country
India
Industry
IT
